Jun 08 2009
Lior Arussy
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Leading Expert on Customer Experience Management
Lior Arussy is an author, visionary, consultant and creative catalyst. He is a pioneer of Customer Experience Management (CEM) and uses solid business strategies based on customer focus to help Global 2000 organizations and emerging businesses around the world create lasting profitable relationships with customers and employees. He received CRM magazine’s “2003 Influential Leaders” award for his thought leadership and contribution to the industry.
“Your well crafted and professionally presented presentation was one of the highest points of our event!”- C.M. Rego, Advanstar Brazil
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