Dec 17 2012
John Tschohl – Customer Service Speaker
Guru of Customer Service and Customer Service Speaker
John Tschohl, called the “guru of customer service” by Time and Entrepreneur magazines, is a best selling author and the founder and president of Service Quality Institute, the global leader in customer service. Featured on major television shows from Good Morning America, CNBC and PBS to USA Today’s cover story, newspapers, radio stations, and magazines from almost every corner of the world. John’s technology and books are in 11 languages, represented in over 40 countries, and 70 percent of Service Quality Institute’s business is international. He is the author of five best selling books.
“The guru of customer service”
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